Valet Parking and Shuttles at ECU Health Medical Center.
ECU Health Medical Center offers valet services and shuttle services to patient and visitors. These services, provided by The Car Park (TCP), are part of ECU Health’s ongoing commitment to improving accessibility and convenience for all who visit the medical center.
These services are designed to reduce parking challenges and improve convenience, ensuring everyone who visits the medical center can focus on what matters most — receiving high-quality care.
Learn more about each service below.
Valet Services
Valet services will cost $10 per day, with payment options including credit/debit card, and Apple Pay and Google Pay becoming available later in 2025.
During operating hours, customers will receive a card with a text number/code or can call a phone number for car retrieval. After hours, customers can text or call the posted number, and TCP employees will retrieve the car and deliver it to the preferred entrance location. After-hours coverage is provided by the team stationed at the Emergency Department.
Valet services will be available at the following locations and times:
- Emergency Department: Seven days a week, 24 hours a day
- Ambulatory Surgery Unit: Monday to Friday, 6 a.m. to 5 p.m.
- Cancer Center: Monday to Friday, 5 a.m. to 9 p.m.
- Main Entrance Valet: Monday to Sunday, 6 a.m. to 9 p.m.
Free Shuttle Services
The shuttle service will continue operating with extended service hours aligning with visiting hours. The shuttle will run continuously from designated parking lots on ECU Health Medical Center’s campus to nine entrances at the hospital and serving 50 additional on-campus locations on demand.
Shuttle services can be reached at 919-900-6599 or 252-847-1547 and will be available at the following times:
- Monday to Friday: 4 a.m. to 9 p.m.
- Saturday: 7 a.m. to 4 p.m.