Virtual Care

We’re open, online and ready to take your call.

ECU Health virtual appointments are convenient telephone or video appointments that do not require a physical exam. Simply call, describe your symptoms and we’ll make sure you see a doctor in the most appropriate setting, at home or in the office. Depending on your symptoms, we will either schedule a virtual visit with a primary or specialty care physician, or we may need to see you in person. Virtual appointments are perfect for conditions that aren’t serious but have the potential to derail your plans — like a cold, sinus infection, allergies and ear problems.

ECU Health recommends utilizing MyChart for ECU Health virtual care appointments.

E-visits

If you have been seen by an ECU Health provider within the past 12 months and have a MyChart account, you can initiate an e-visit. An e-visit is a secure, inexpensive and convenient way to communicate with your provider about certain non-urgent conditions and receive a response within one business day.

Enroll in MyChart Now

How it works:

Simply log on to MyChart and select ‘e-visits’ under the ‘Messaging’ menu. You’ll be asked to select a chief complaint, provider and pharmacy as well as enter demographic information, allergies and medications. After answering questions about your symptoms, your e-visit will be sent to your provider to review. For urgent needs, call your provider.

The following conditions are eligible:

Cough
Sinus problems
Urinary tract infection
Conjunctivitis (Pink eye)
Back pain

Diarrhea
Headache
Heartburn
Vaginal discharge/irritation

ECU HealthNow

Non-emergent care; anytime, anywhere.

Can’t wait until the doctor’s office opens? Don’t feel well enough to drive? ECU HealthNow is your go-to. It’s perfect for conditions that aren’t serious but have the potential to derail your plans — like a cold, sinus infection, allergies and ear problems. ECU HealthNow Virtual Care is $55 per visit.