Your member portal, at your fingertips.

Stay connected with your membership account and with us. Access your member account, find and register for programs and classes, reserve a lap lane and more. When things change, make changes to your membership here as well.

Mobile App also available

Cancel or Place Your Membership on Hold

In order to cancel your entire membership or place it on hold, please fill out the form below and select the action you would like to take.

Cancellations

Cancellations become effective 30 days after you provide notice. You may be charged a prorated amount for the next month based on the date you complete the form.

Placing Your Membership On Hold

  • Memberships may be on hold up to six months in a calendar year.
  • All holds will be issued in one month increments and will begin on the first of a month
  • Hold requests received after the 25th of the month will go into effect at the end of the following month.
  • A $5 hold fee will be charged each month that your membership is on hold.
  • Membership billing will automatically resume at the conclusion of the hold period.

Unenroll from SMS messaging

Your consent is not a condition of purchasing any goods or services and may be revoked at any time by responding STOP to any SMS text messages you receive. For emails, click the Unsubscribe button at the bottom of the email. You can also unsubscribe from communication through Club Automation or call 252-847-6501 Message and data rates may apply.